Tuesday, April 9, 2013
National Grid will accept payments by phone, but it never demands that a customer purchase a pre-paid card to pay.
National Grid is warning customers about a utility bill scam. It works like this: National Grid electric customers receive a telephone call from individuals claiming to work for the company. These scammers demand payment, through a pre-paid card, on past due balances for electric accounts, according to the utility. They also threaten customers that their service will immediately be shut off for non-payment. In some cases, the caller also tells the customer that they may have a faulty meter that is dangerous and in need of replacing for a substantial fee. Electric meters are the property of National Grid. Customers are not responsible for meter replacement costs, according to the utility. For any of the above, callers are then directed to …
Saturday, February 9, 2013
National Grid is terming the effort to restore electricity a 'multi-day' event.
Power could be out for several days in many parts of Rhod Island, including East Providence, according to National Grid, which is terming the Blizzard of '13 a "multi-day event" in the Providence Journal. The blizzard struck transmission lines, according to National Grid. More than 78 percent of East Providence was without power Saturday. People who want to find heat were being urged to go to the high school, which was being set up as a "warming shelter," according to Wayne Barnes, deputy EMA director for the city. See the complete Providence Journal story by clicking here.
Sunday, January 6, 2013
A few simple changes could save you hundreds of dollars on your heating and energy bills annually.
Sunday, January 6
Winter is here and along with it, the traditional drop in temperatures and rising cost of utilities. If saving money is on your list of New Year’s resolutions, then National Grid has some tips to cut your energy costs and increase efficiency in your East Providence home in 2013. Tune up for efficiency Turn down for savings Insulate Seal air leaks
Thursday, November 8, 2012
The National Weather Service has issued a wind advisory as strong winds and isolated power outages continue on Thursday morning.
The National Weather Service (NWS) has extended a wind advisory on Thursday morning as strong, damaging winds from a passing nor'easter continue to effect Rhode Island and southeastern Massachusetts. East Providence has several dozen customers without power this morning in scattered outages and, throughout the state, about 4,668 Rhode Island customers were powerless at 8:15 a.m., according to National Grid's power outage map. Gusts of up to 45 mph with sustained winds of 20 mph to 30 mph are expected to last through 3 p.m. today. "Winds this strong are capable of downing small tree limbs and branches, possibly causing isolated power outages," states the advisory issued by the NWS in Taunton, MA. "Driving can also be difficult, especially…
Only about a dozen customers remain without power in a section of East Providence that went dark last evening after three transformers exploded.
Only about a dozen homes remained without power this morning after a large section of East Providence was plunged into darkness last evening because of the explosion of several transformers. Power was out north of Route 195 and west of Broadway over to the Providence River and north to just beyond Waterman Avenue, according to the National Grid power outage map for Rhode Island. Power has been restored to just about all of that area after approximately 1,950 customers were affected last night, according to National Grid. The explosions occurred at approximately 7:20 pm. East Providence Fire Capt. Oscar Elmasian confirmed that at least one transformer exploded. Two large blue-tinged flashes that appeared at first to be heat lightning lit …
Wednesday, November 7, 2012
Exploding transformers not too far from City Hall plunged a large chunk of East Providence into darkness at about 7:20 pm.
A large section of East Providence has been plunged into darkness because of the explosions of one or more transformers. It is not known if the explosions are linked to the wet snow falling in Rhode Island. Power is out north of Route 195 and west of Broadway over to the Providence River and north to just beyond Waterman Avenue, according to the National Grid power outage map for Rhode Island. Approximately 1,950 customers are affected, according to National Grid. The estimated time for restoration of power is 11:30 pm. The explosions occurred at approximately 7:20 pm. East Providence Fire Capt. Oscar Elmasian confirmed that at least one transformer exploded. But two large blue-tinged flashes that appeared at first to be heat lightning lit…
Tuesday, September 18, 2012
Company preparing for forecasted strong winds tonight.
Tuesday, September 18, 2012
As customers across New England hunker down for what is forecasted to be an extremely windy day, National Grid crews and support personnel are prepping in the event strong winds cause damage to the region’s electrical network. High wind watches and warnings have been issued for later today and overnight across the region, with predictions of strong and possibly damaging winds in many areas combined with potentially heavy rain. As a result, National Grid crews and support staff have been put on alert and are prepared to respond in the event of service interruptions. “Our first priority is always the safety of the public, our customers, and our employees,” said Kathy Lyford, National Grid vice president of electric operations in New …
Wednesday, July 18, 2012
Hazard Avenue is one of the roads without access to electricity, said the city's fire chief.
The East Providence Fire Department is responding to a flood of storm-related calls, according to Chief Joseph Klucznik. According to the National Grid website, there are thousands of power outages within the center of the city. Residents along Hazard Avenue are also without power, said the chief. Power is estimated to be restored by 6:30 p.m., reads the site. Thousands are also without power in North Seekonk and Pawtucket.
Thursday, July 5, 2012
A scam indicating that the federal government will pay for utility bills in exchange for personal information has come to New England and National Grid is urging customers to remain vigilant.
Thursday, July 5, 2012
National Grid is asking customers to be on alert for a scam stating utility bills will be paid by the federal government or President Obama after sending a social security number and bank routing information. The scam has impacted utility customers in Florida, New Jersey, North Carolina and other parts of the country along with New England, and should not be confused with legitimate low-income utility assistance programs in the Commonwealth. According to accounts from utility companies nationwide, the scammers may engage solicitation through phone calls, door-to-door contacts, and online methods. National Grid customers in New England can call 1-800-322-3223 if they believe they are victims of the scam and the company is reminding …
Monday, June 25, 2012
Clusters of outages are reported in Riverside.
Monday's thunderstorms have left 14,000 customers across the state without power and has knocked out two substations, according to the Providence Journal. As of noon on Monday, about five to 50 outages were reported in Riverside. National Grid is still trying to determine the severity of the damage to the two substations – one in Johnston and another in Barrington. The former of the two serves a large section of Providence. Earlier Monday morning, the State House was evacuated after a power surge set off a fire alarm. The hardest hit area is Barrington, with 4,700 of the town's 6,810 customers are without power. In Providence, 4,265 are powerless with another 1,943 in Johnston and 1,864 in North Providence. Fewer than 50 customers are …